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11px;border-radius:var(--r-sm);color:var(--brand-ink-soft);font-family:var(--font-display);font-weight:600;font-size:14px;cursor:pointer;border:1px solid rgba(255,255,255,.12);background:#ffffff0d;width:100%;transition:background .15s,color .15s}.theme-toggle:hover{background:#ffffff1c;color:#fff}.theme-toggle svg{width:18px;height:18px;flex:0 0 auto}.theme-toggle .track{margin-left:auto;width:34px;height:19px;border-radius:999px;background:#fff3;position:relative;flex:0 0 auto;transition:background .2s}.theme-toggle .track .knob{position:absolute;top:2px;left:2px;width:15px;height:15px;border-radius:50%;background:#fff;transition:left .2s;box-shadow:0 1px 2px #0000004d}.theme-toggle[data-on] .track{background:#78beebd9}.theme-toggle[data-on] .track .knob{left:17px}.main{flex:1 1 auto;min-width:0;display:flex;flex-direction:column;overflow:hidden}.topbar{display:flex;align-items:center;gap:16px;padding:16px 26px;background:var(--surface);border-bottom:1px solid var(--border);flex:0 0 auto}.topbar h1{font-size:20px}.topbar .sub{font-size:13px;color:var(--text-muted)}.content{flex:1 1 auto;overflow-y:auto;padding:24px 26px 40px}.content-narrow{max-width:1180px;margin:0 auto}.stat-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-md);padding:16px 18px;box-shadow:var(--sh-sm);display:flex;flex-direction:column;gap:6px;cursor:pointer}.stat:hover{box-shadow:var(--sh-md)}.stat .v{font-family:var(--font-display);font-weight:700;font-size:30px;line-height:1;letter-spacing:-.02em}.stat .l{font-size:13px;color:var(--text-muted);display:flex;align-items:center;gap:7px}.stat .l .tick{width:9px;height:9px;border-radius:3px;background:var(--text-faint)}.stat.is-new .v{color:var(--new)}.stat.is-new .l .tick{background:var(--new)}.stat.is-prog .v{color:var(--warn)}.stat.is-prog .l .tick{background:var(--warn)}.stat.is-ok .v{color:var(--ok)}.stat.is-ok .l .tick{background:var(--ok)}.stat.is-wait .v{color:var(--wait)}.stat.is-wait .l .tick{background:var(--wait)}.stat.is-arch{background:var(--surface-2);border-style:dashed}.ticket-row{display:flex;align-items:center;gap:14px;padding:14px 16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-md);cursor:pointer;box-shadow:var(--sh-sm)}.ticket-row:hover{box-shadow:var(--sh-md);border-color:var(--border-2)}.ticket-row.sel{border-color:var(--primary);box-shadow:0 0 0 3px var(--ring)}.ticket-row .prio{width:4px;align-self:stretch;border-radius:var(--r-full);flex:0 0 auto;background:var(--text-faint)}.ticket-row .prio.danger{background:var(--danger)}.ticket-row .prio.warn{background:var(--warn)}.ticket-row .prio.ok{background:var(--ok)}.ticket-row .ti{font-family:var(--font-display);font-weight:600;font-size:15px;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-row .me{font-size:12.5px;color:var(--text-muted);display:flex;gap:8px;align-items:center;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-row .me .id{font-family:var(--font-mono);color:var(--text-faint);flex:0 0 auto}.kanban{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;align-items:start}.kcol{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r-md);padding:12px;display:flex;flex-direction:column;gap:10px}.kcol-head{display:flex;align-items:center;justify-content:space-between;padding:2px 4px}.kcard{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-sm);padding:13px;box-shadow:var(--sh-sm);display:flex;flex-direction:column;gap:9px;cursor:pointer}.kcard:hover{box-shadow:var(--sh-md)}.kcard .ti{font-family:var(--font-display);font-weight:600;font-size:14.5px}.kcard .me{font-size:12px;color:var(--text-muted);display:flex;justify-content:space-between;align-items:center}.detail{display:flex;flex-direction:column;gap:18px}.detail-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.meta-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.note{display:flex;gap:12px;align-items:flex-start}.note .bubble{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r-sm);padding:11px 13px;flex:1}.note .bubble .au{font-family:var(--font-display);font-weight:600;font-size:13px;white-space:nowrap}.note .bubble .between{gap:12px;margin-bottom:2px}.note .bubble .tx{font-size:14px;color:var(--text-muted);margin-top:3px;line-height:1.5}.note .bubble.to-user{background:var(--primary-weak);border-color:color-mix(in srgb,var(--primary) 32%,var(--border))}.note .bubble.to-user .tx{color:var(--text)}.note-tag{display:inline-flex;align-items:center;gap:4px;font-family:var(--font-display);font-weight:600;font-size:10.5px;letter-spacing:.02em;padding:2px 7px;border-radius:999px;white-space:nowrap}.note-tag.interne{background:var(--surface-3);color:var(--text-faint)}.note-tag.usager{background:var(--primary);color:#fff}.list-item{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;border-radius:var(--r-sm);border:1px solid var(--border);background:var(--surface)}.list-item+.list-item{margin-top:8px}.list-item .nm{font-family:var(--font-display);font-weight:600;font-size:14.5px}.chip{display:inline-flex;align-items:center;gap:7px;padding:6px 8px 6px 12px;border-radius:var(--r-full);background:var(--surface-2);border:1px solid var(--border);font-size:13.5px;font-weight:600;font-family:var(--font-display);white-space:nowrap}a.chip{color:var(--text);text-decoration:none;transition:border-color .12s,background .12s}a.chip:hover{border-color:var(--primary);background:var(--primary-weak);color:var(--primary)}.chip button{border:0;background:transparent;cursor:pointer;color:var(--text-faint);display:grid;place-items:center;padding:2px;border-radius:50%}.chip button:hover{color:var(--danger);background:var(--danger-weak)}.bars{display:flex;align-items:stretch;gap:12px}.bcol{flex:1;display:flex;flex-direction:column}.btrack{flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:5px;min-height:0}.bval{font-family:var(--font-mono);font-size:11px;color:var(--text-faint)}.btrack .b{width:100%;background:linear-gradient(180deg,var(--primary),color-mix(in srgb,var(--primary) 60%,var(--surface)));border-radius:6px 6px 0 0;min-height:4px}.btrack .b.peak{background:linear-gradient(180deg,var(--primary),var(--primary))}.blab{text-align:center;margin-top:10px;font-size:11px;color:var(--text-faint);font-family:var(--font-mono)}.bk-row.clickable{cursor:pointer;transition:border-color .12s ease,box-shadow .12s ease,transform .06s ease}.bk-row.clickable:hover{border-color:var(--primary)!important;box-shadow:var(--sh-sm)}.bk-row.clickable:active{transform:translateY(1px)}.kb-cat{display:flex;align-items:center;gap:8px;width:100%;text-align:left;border:0;background:transparent;cursor:pointer;padding:9px 11px;border-radius:var(--r-sm);font-family:var(--font-body);font-size:13.5px;color:var(--text-muted)}.kb-cat:hover{background:var(--surface-2)}.kb-cat.active{background:var(--primary-weak);color:var(--primary);font-weight:600}.kb-count{font-family:var(--font-mono);font-size:12px;color:var(--text-faint)}.kb-cat.active .kb-count{color:var(--primary)}.kb-head{display:flex;align-items:center;gap:14px;width:100%;text-align:left;border:0;background:transparent;cursor:pointer;padding:16px 18px;transition:background .12s}.kb-head:hover{background:var(--surface-2)}.kb-body{padding:16px 18px 18px;display:flex;flex-direction:column;gap:12px;border-top:1px solid var(--border)}.kb-steps{margin:0;padding-left:20px;display:flex;flex-direction:column;gap:8px}.kb-steps li{font-size:14px;line-height:1.5;color:var(--text);padding-left:4px}.kb-reply{background:var(--primary-weak);border:1px solid color-mix(in srgb,var(--primary) 25%,var(--border));border-radius:var(--r-md);padding:14px 16px}.tagbtn{border:1px solid var(--border);background:var(--surface);color:var(--text-muted);border-radius:var(--r-full);padding:7px 14px;font-family:var(--font-display);font-weight:600;font-size:13px;cursor:pointer;transition:border-color .12s,color .12s,background .12s}.tagbtn:hover{border-color:var(--primary);color:var(--primary)}.tagbtn.active{background:var(--primary);border-color:var(--primary);color:#fff}.reply-menu{position:absolute;left:0;top:calc(100% + 6px);width:340px;max-height:308px;overflow-y:auto;background:var(--surface);border:1px solid var(--border-2);border-radius:var(--r-md);box-shadow:var(--sh-md);z-index:30;padding:6px;display:flex;flex-direction:column;gap:2px}.reply-menu-h{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.12em;text-transform:uppercase;color:var(--text-faint);padding:6px 10px 4px}.reply-opt{display:flex;flex-direction:column;gap:3px;align-items:flex-start;text-align:left;width:100%;border:0;background:transparent;cursor:pointer;padding:9px 10px;border-radius:var(--r-sm)}.reply-opt:hover{background:var(--primary-weak)}.reply-opt .ti{font-family:var(--font-display);font-weight:600;font-size:13.5px;color:var(--text)}.reply-opt .ex{font-size:12px;color:var(--text-faint);line-height:1.4;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.app-footer{text-align:center;font-size:12.5px;color:var(--text-faint);padding:22px 16px;line-height:1.5}.app-footer .heart{color:var(--danger);font-style:normal}.donut{width:150px;height:150px;border-radius:50%;flex:0 0 auto}.legend-dot{width:10px;height:10px;border-radius:3px;flex:0 0 auto}.kb-editor{max-width:760px;margin:0 auto;display:flex;flex-direction:column;gap:18px}.kb-editor .step-row{display:flex;align-items:flex-start;gap:10px}.kb-editor .step-row .num{width:30px;flex:0 0 auto;padding-top:12px;text-align:right;font-family:var(--font-mono);font-size:13px;color:var(--text-faint);white-space:nowrap}.kb-editor .step-row textarea.input{min-height:44px}.kb-toggle-row{display:flex;align-items:center;gap:13px;padding:14px 16px;border:1px solid var(--border);border-radius:var(--r-sm);background:var(--surface-2)}.kb-toggle-row.on{border-color:color-mix(in srgb,var(--primary) 40%,var(--border));background:var(--primary-weak)}.switch{width:40px;height:23px;border-radius:999px;background:var(--border-2);position:relative;flex:0 0 auto;cursor:pointer;border:0;transition:background .18s}.switch .knob{position:absolute;top:2px;left:2px;width:19px;height:19px;border-radius:50%;background:#fff;box-shadow:0 1px 2px #00000040;transition:left .18s}.switch[data-on]{background:var(--primary)}.switch[data-on] .knob{left:19px}.modal-scrim{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:grid;place-items:center;z-index:50;padding:24px}.modal{background:var(--surface);border-radius:var(--r-lg);box-shadow:var(--sh-lg);width:100%;max-width:540px;display:flex;flex-direction:column;max-height:90vh;animation:modal-in .18s cubic-bezier(.2,.8,.3,1) both}.modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding:22px 24px 4px}.modal-head .ttl{display:flex;align-items:center;gap:12px}.modal-head .ic{width:38px;height:38px;flex:0 0 auto;border-radius:10px;display:grid;place-items:center;background:var(--primary-weak);color:var(--primary)}.modal-head h2{font-size:18px}.modal-head .sub{font-size:12.5px;color:var(--text-muted);margin-top:2px}.modal-body{padding:18px 24px 6px;display:flex;flex-direction:column;gap:15px;overflow-y:auto}.modal-foot{display:flex;align-items:center;justify-content:flex-end;gap:10px;padding:16px 24px;margin-top:8px;border-top:1px solid var(--border);background:var(--surface-2);border-radius:0 0 var(--r-lg) var(--r-lg)}@keyframes modal-in{0%{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:none}}